Enable your support and sales teams by giving them the visibility they need. With this Zendesk and SugarCRM integration your teams will be able to stay up-to-date on all relevant records whether you are in Zendesk or in Sugar.
#2417 - Also cant see Sugar contacts in Zendesk
I am unable to view Sugar contacts in the Zendesk application. This feature was originally working although I'm not sure when it 'failed'. I am confident the login details are correct. What can I do to debug the problem ?
The Sugar application is hosted so it is possible something has changed on the Sugar side (firewall?).
I am able to view Zendesk tickets in Sugar.
Other add-ons of interest
Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so that you can work in your preferred application. Segment and Group your MailChimp subscribers based on SugarCRM data so you can market to the right people at the right time. Fully compatible with all versions and e...
Freshdesk Integration with SugarCRM
Streamline all your customer conversations in CRM. This Integration helps you to manage your customer support case into CRM. It will create cases, account, contact, replies in CRM and will relate each other.