Empower your support and sales teams with clear visibility to the right data, right when they need it. With the Zendesk and Sugar integration, your teams will be able to stay up-to-date on all relevant records whether they're working in Zendesk or SugarCRM.
#2417 - Also cant see Sugar contacts in Zendesk
I am unable to view Sugar contacts in the Zendesk application. This feature was originally working although I'm not sure when it 'failed'. I am confident the login details are correct. What can I do to debug the problem ?
The Sugar application is hosted so it is possible something has changed on the Sugar side (firewall?).
I am able to view Zendesk tickets in Sugar.
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