by AppJetty

Reduce Operational costs and improve customer satisfaction with our SugarCRM Customer Portal by empowering unlimited customers with access to advanced knowledge base, robust ticketing system & all default modules. And custom data-management flow configured.

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#3215 - Cannot get connection to sugar from wordpress

Closed Bug? created by mhoffmann Verified Purchase 5 years ago

Hi,

I have installed the software on a test Sugar Pro 7.7.2.2 system (URL: https://crmxx.domain.com/demoportal), everything looks ok there. When will you have a version for Sugar 7.9.x ?

On the Wordpress site I installed the plug-in, but I cannot get a connection to the sugar system. Do you have any ideas, do you support https connections?

Cheers Malcolm

  1. Biztech member avatar

    AppJetty Provider Affiliate

    5 years ago

    Hi Malcolm,

    Greetings from Appjetty Support!

    We are working on the support of 7.9.x and hopefully will release the plugin by the end of this month.

    Also yes, our plugin supports https connection. We have checked and found that https://crmxx.domain.com/demoportal is not working.

    Can you please share WordPress and Sugar instances access credentials on support@appjetty.com, so we can check your issue in detail?

    Hope this will be fine with you. Looking forward to read from you soon!

    Regards, Appjetty.

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