by urdhvatech

Need a landing page for your next campaign? A way for your customers to create support cases? Do your sales reps need a way to enter leads? With WebToModule you can create custom webforms for these any many other uses. Supports all modules, including custom modules.

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#3869 - Getting Database Failure msg when try to save a form

Closed Bug? created by dlraney 3 years ago

I purchased and installed WebToModule. When I go to create a form, it goes through all steps, but at end when click Save it gives message "Database failure" and no form shows up in "View Web to Module". I turned off AJAX for the module and tried again - same result. Please help!

  1. urdhvatech member avatar

    urdhvatech Provider Affiliate

    3 years ago

    Hello,

    Thank you for using our add-on. It may be during installation, it fails to create a table. Can you try do quick repair & rebuild? and execute the query If it appears. and If doesn't work, You can contact us on Skype. so we can help you with no time. Our Skype id is urdhvatech

    Thanks & Regards, Team Urdhva Tech

  2. dlraney member avatar

    dlraney

    3 years ago

    What is a "quick repair and rebuild"? You mean on the module? I don't see any option for that on the module pages. How do I do that?

  3. dlraney member avatar

    dlraney

    3 years ago

    I found where to do the "repair and rebuild". Shouldn't have to do that on entire SuiteCRM instance though, but I will and see if that fixes the issue. I'll let you know if I have any more trouble - thank you!

  4. dlraney member avatar

    dlraney

    3 years ago

    Urdhva Tech - I got it to work after "repair and rebuild"

    However, when I put the form on my Wordpress site, when user submits the form in Firefox browser they get a pop-up error message "Warning - insecure form" - see attached screenshot. Do you know what is causing this error message?

  5. urdhvatech member avatar

    urdhvatech Provider Affiliate

    3 years ago

    Hello dlraney,

    Because your website will be HTTPS and CRM would be HTTP. Change the CRM to HTTPS and it should work fine.

    Thanks & Regards, Team Urdhva Tech.

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