by urdhvatech

Need a landing page for your next campaign? A way for your customers to create support cases? Do your sales reps need a way to enter leads? With WebToModule you can create custom webforms for these any many other uses. Supports all modules, including custom modules.

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#3151 - Field "Assigned To" with value "blank" after lead creation - Field "Module auto-response template", how to change the sender?

Closed Bug? created by ICT Office Verified Purchase 4 years ago

Hello, we have created different web to module with versione 2.x and 3.x but the problem is the same, the field "Assigned To" is blank in the new lead record. The name of the SugarCRM User appear on the "Teams" field after creation. Could you help us to understand this behavior? Other question, the module auto-response template use default email address in our SugarCRM mail system option, it's correct? In our mail template the sender is different. Thank you for your support.

Stefano ICT Office

  1. urdhvatech member avatar

    urdhvatech Provider Affiliate

    4 years ago

    Hello,

    Thanks for using our add-on.Sorry for inconvenience. We have made the changes for "Assigned To" field. You can download the latest version[3.1]. Regarding the Auto-Response Template, WebToModule uses the default SugarCRM's setting to send the email. We didn't get you exactly for "In our mail template the sender is different." It would be good if you can come up on Skype, so we can check it better. Our Skype id is : urdhvatech

    Thanks & Regards, Team Urdhva Tech.

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