by Rolustech

Sugar Plugin that bridges the gap between Twilio & Sugar. To establish a connection with your customers, a state-of-the-art Telephony solution for Voice (Inbound and Outbound) and SMS to run your business more efficiently and cost-effectively. Works great with both VoIP and landlines.

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#3445 - Sugar Hangs after Module Installation

Closed Bug? created by fredlee 6 years ago

Edition: Sugar Enterprise Release: Sugar 7.10 Deployment: Sugar OnDemand

Used Module Loader to install the RT_Telephony_Sugar_7.zip package.

Module appeared to install successfully; however, the Sugar instance crashed when we tried to navigate to any module from there.

Sugar Support says that there's an invalid field reference in a SQL query that's caused the instance to fail.

Have you seen that issue before?

  1. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    6 years ago

    Hi Fred,

    Your issue has been forwarded to our Plugin Support Team.

    We shall update you soon on this. Hang tight!

    Regards, Rolustech Support support@rolustech.com

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