by Rolustech

Sugar Plugin that bridges the gap between Twilio & Sugar. To establish a connection with your customers, a state-of-the-art Telephony solution for Voice (Inbound and Outbound) and SMS to run your business more efficiently and cost-effectively. Works great with both VoIP and landlines.

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#3399 - error 12100 Document parse failure

Closed Bug? created by mwaleeedraza 4 years ago

I did all necessary steps to integrate it properly: 1. Purchased a number 2. Added my webhook url (the one with entryPoint=twilio_callback) 3. Created a TwiMLApp for outbound calls and entered a voice request url (the one with entryPoint=outbound_browser_callback)

In Twilio console, the incoming call info shows 'Completed' but with error 12100 Document parse failure.

  1. rolustech member avatar

    Rolustech Provider Affiliate

    4 years ago

    Hi,

    Our Development team has been informed we shall look in to this issue you are facing.

    Regards.

  2. smervin member avatar

    smervin

    4 years ago

    I have been dealing with the same problem, any solutions?

    • rolustech member avatar

      Rolustech Provider Affiliate

      4 years ago

      Hi,

      Kindly share your Sugar and Twilio credentials with us at support@rolustech.com and our support team will look into it.

      Thanks,

      Rolustech Support

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