by urdhvatech

Fed up of not being able to find important clients? Tag them! This plugin allows you to tag your records to identify them instantly. Color coded tags makes it even simpler to catch them.

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#2773 - TagMe Dashlets

Closed Bug? created by joel Verified Purchase 5 years ago

Hi,

We just updated tagme from version 2.0.1 to 3.0. We follow these steps: 1- Uninstall tagme 2.0.1 2- Install tagme 3.0 3- Apply our license 4- Do a Quick and Repair 5- Logout 6- Clear history of the browser 7- Login again

The problem is that we are unable to view the dashboard, we only see a blank page. If we reset the home page of the user, the dashboard page is display again, but we are unable to add the tagme dashlet. It is available for the admin, but we are unable to add the dashlet to the dashboard.

For the other user, the dashlet isn't available at all in the dashlet window.

We test it with the 3 themes.

Our version of SuiteCRM is 7.7.8.

Thanks.

  1. urdhvatech member avatar

    urdhvatech Provider Affiliate

    5 years ago

    Hello there,

    Can you try admin->repair->repair role ?

    Thanks & Regards, Team Urdhva Tech

  2. joel member avatar

    joel Verified Purchase

    5 years ago

    Hello,

    Thanks, admin->repair->repair role fix the problem of the visibility of tagme for all users. But we still have the same problem with the dashlet, we are unable to add it to the dashboard.

    Joel

  3. urdhvatech member avatar

    urdhvatech Provider Affiliate

    5 years ago

    Hello Joel,

    Sorry for the inconvenience. We have fixed the issue. Please download the latest package from outfitters and install it. Dashlet will work well.

    Thanks & Regards, Team Urdhva Tech

  4. urdhvatech member avatar

    urdhvatech Provider Affiliate

    5 years ago

    Hello Joel,

    Hope you are well and enjoying the Christmas vacation. I hope the dashlet would have appeared properly. Please let us know, if you have any issue ?

    Thanks & Regards, Team Urdhva Tech.

    • joel member avatar

      joel Verified Purchase

      5 years ago

      Hi,

      Yes the dashlet works now perfectly. Thank you very much for fixing the issue very rapidly !

      Joel

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