by urdhvatech

Fed up of not being able to find important clients? Tag them! This plugin allows you to tag your records to identify them instantly. Color coded tags makes it even simpler to catch them.

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#2238 - Installation Issues

Closed Bug? created by glenn1 Verified Purchase 7 years ago

Hi We installed Tagme 2.0.3.zip added the fields in studio and tried to follow case #2085 to get to tagme global search couple of things.

the dashlet on the front page seems really random, some tags show up, some don't. When i try to got to the Tagme page, it lands me on the home screen.

No idea what is going on.

  1. urdhvatech-primary-contact member avatar

    urdhvatech

    7 years ago

    Hello there,

    Thank you for using our add-on. case #2085 is related to adding a menu items for tagMe module, that is not related to global search. I would like to know more on what are you trying to achieve for global search. For dashboard, It shows the tags whose density(occurrence) is more and limiting the records to 50 tags.

    Do let me know if you have any further question.

    Thanks & Regards, Team Urdhva Tech

  2. glenn1 member avatar

    glenn1 Verified Purchase

    7 years ago

    Hi thanks, I'm not sure completely what you mean by the above, but i thought it would be a way to get to global search without having to go through the dashlet. Seems like you have to click to the dashlet, then to the tag search.

    But we only have maybe 5 tags, I created a test tag and it did not show up in the cloudtag dashlet. I also then created some more tags in another account, (neither account was assigned to me.) They have not shown up in the dashlet. I then went back to the same account, added a test 2 tag and it shows up in the dashlet.

    Is it supposed to show up all tags across the system?

    • urdhvatech-primary-contact member avatar

      urdhvatech

      7 years ago

      Hello, To search via global Search you need to go through dashlet only. I have question, from where you have created tags, I mean from which module and field. If possible can you share your screen and show us the issue, so that will help us to identify the issue and fix it asap. Our skype id is urdhvatech

      Thanks & Regards, Team Urdhva Tech

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