by synolia

Create personalized MS Office or Open Office letters and documents from any Sugar module with one click. Define and create templates for any module and generate Office documents on any record and its related records. Great for mail merges and more!

Includes a 30 day guarantee
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#4509 - Cannot install on 10.1.0 SugarCloud

Closed Installation created by Vincent a year ago

Scanning Package

Installation failed!

The package you are attempting to install does not conform to the policies established within the Sugar Open Cloud or by your system administrator.

Sugar Open Cloud customers must obtain a new package from the package provider that addresses the issues described below. If you are running Sugar locally, you can relax your Module Loader restrictions to allow the package to be installed.

Package Scan Policy Guide

File Issues new_files/custom/Synolia/SynoGenerateDoc/SynoGenerateDoc.php Code attempted to call blacklisted function "file_exists" on line 67 Code attempted to call blacklisted function "usort" on line 180 Code attempted to call blacklisted function "sugar_touch" on line 239 Code attempted to call blacklisted function "sugar_touch" on line 246 Code attempted to call blacklisted function "unlink" on line 253 Code attempted to call blacklisted function "copy" on line 467 Code attempted to call blacklisted function "unlink" on line 471

  1. synolia member avatar

    synolia Provider Affiliate

    a year ago

    Hi,

    You are perfectly right : GenerateDoc is not and was never intended to be sold for Sugar hosted on SugarCloud.

    The add-on description states that it is designed for on-premise instances up to 10.0.x

    It seems that when we added the 10.0.x compliance, a SugarOutfitters setting value was set to "current version".

    This has made the website automatically update the add-on to versions 10.1 & 10.2 , without our knowledge. We fixed this so that it does not happen again

    We are sorry for the inconvenience, and hope you will find an other answer to your needs.

    Kind regards,

    SYNOLIA Support

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