by synolia

Create standardized dashboards for your users. No more having confused users missing out on what they could be doing with Sugar. This add-on gives Sugar administrators the ability to easily and quickly deploy dashboard templates to one or multiple users.

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#3096 - 7.8 compatibility and installation

Closed Installation created by ptew Verified Purchase 5 years ago

Hey guys, Sugar is telling us that Syno dashboard isn't compatible with the new 7.8 Sugar instance. Is there a newer version I need to download to get that compatibility? If there is what is the link?

  1. synolia member avatar

    synolia Provider Affiliate

    5 years ago

    Hello,

    Starting with 2017 and Sugar 7.8.x a new plan has been deployed where the one time payment for the module has been replaced with a subscription. This will allow us a better maintenance, updated versions with Sugar version as well as adding new features. An email will been sent to you with a reduction coupon for the subscription to the new plan.

    If you have any questions, i'll be happy to help.

    Kind regards, Synolia Support

  2. conormccloy member avatar

    conormccloy Verified Purchase

    5 years ago

    Synolia,

    This doesn't answer the question. I am paying the subscription and I am unable to select users to deploy dashboards to, rendering the plugin unusable. The download itself says 7.2.2 to 7.7, the newest Sugar version is 7.8

    If I am going to be paying within this new subscription plan, I would like updates to happen a little more quickly. When are we to expect one?

    Thank you, Conor

    • jason member avatar

      jason

      5 years ago

      Hi Conor,

      Jumping in to help figure things out. The original purchase was a one-time purchase. Synolia has since launched a new subscription plan that includes regular upgrades. Within this new plan is the 7.8 version that you need. To start that subscription follow this link: https://www.sugaroutfitters.com/cart/add/780

      Let me know if you have any questions.

      Cheers, Jason Eggers SugarOutfitters

  3. synolia member avatar

    synolia Provider Affiliate

    5 years ago

    Hello,

    Once subscribed to the new plan you will be able to download it from your Sugar Outfitters account in the "Purchases".

    Kind regards, Synolia Support

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