by SugarCRM

No more time-consuming and static reports! Sweet Intelligence Report Plugin allows you to display all your chosen Sugar reports in one central view and visualize your most important data with only a few clicks.

#3488 - Plugin doesn't appear to be working

Closed Bug? created by Sugabyte 6 years ago

Hi guys,

I've installed on an Enterprise, Version 7.8.1.0 (Build 1763). I've validated with the key (although it doesn't confirm successfully or not).

I've ran a quick repair, and logged in and out. But the reports do not appear to be dynamic in List View, or Record View. Ive tried with multiple reports (some similar to the demo video).

Do you have any ideas on what I could check?

Thanks, James

  1. Addoptify member avatar

    Addoptify

    6 years ago

    Hi James Have you added the string "$current_record" to the report? As a best practice I recommend creating the report with the "$current_record" as RunTime filter so you can change the value to something you know exist in you environment to make sure the report is correct before adding in Intelligence Pane.

    If possible can you provide me with a login to your environment so I can test? If so please send the credentials to joakim.norlinder@addoptify.com

    Br Joakim Norlinder Addoptify Team

  2. sugabyte member avatar

    Sugabyte

    6 years ago

    Hi Joakim,

    Thanks for getting back so quickly.

    Yes - this worked excellently and is now working fine.
    Thank you, James.

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