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SugarPrint enables printing to PDF / XLS export of any: List view, Detail view and Calendar view in SuiteCRM and SugarCRM Community Edition. SugarPrint makes exporting basic or advanced Search Results to PDF or Excel a one-click process.

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#1345 - Label are not showing

Open Bug? created by n8weaver Verified Purchase 7 years ago

Labels are not showing or stating undefined.... seems to be a problem with the new suite for many but I cannot find the solution. Could you please help. Thanks.

Nathan Weaver

  1. marcomm member avatar

    Sugar-project Provider Affiliate

    7 years ago

    Hi it is a permission problem. your server has not the right default permission. in config.php you have to replare default permission. For our server these values are ok: 'default_permissions' => array ( 'dir_mode' => 493, 'file_mode' => 420, 'user' => '', 'group' => '', ), But ar first you can update permssion on Sugaprirnt forlders 775 for folders and 664 for files /modules/SugarPrint and /custom/modules/SugarPrint

    Are you able to do this? Do you need more information? best marco

    • n8weaver member avatar

      n8weaver Verified Purchase

      7 years ago

      Maybe, is there a way to speak on the phone briefly

    • marcomm member avatar

      Sugar-project Provider Affiliate

      7 years ago

      Yes we can but sorry not today I 've sent you an email with my details best marco

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