by Sugar-project

SugarPrint enables printing to PDF / XLS export of any: List view, Detail view and Calendar view in SuiteCRM and SugarCRM Community Edition. SugarPrint makes exporting basic or advanced Search Results to PDF or Excel a one-click process.

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#1249 - sugar print is not working !!!!

Open Bug? created by jaques Verified Purchase 4 years ago

Hi ! I Have just purchased and installed sugarprint add on. Our CRM is latest SuiteCRM version 7.2.1 ( sugar version 6.5.20 ).

It installed fine with no errors, but when running, the botton buttons do not show up ( actually show up as small nameless buttons) and do not work. Our system language is Portuguese.

Please let me know whether this add on is not compatible with my version of suitecrm,( and return the payment), or help me with this issue. There are other addons that I would like to purchase as well, but got to get this working first.

Your ticket systems is also not allowing me to attach print screens of the system.    Please let me know how we proceed with support, we could use screen sharing or remote access.

Look forward to hear from you,

Regards,

Jaques

Jaques@infraredequipamentos.com.br + 5511 946063839 skype login: jaqvalle

  1. marcomm member avatar

    Sugar-project Provider Affiliate

    4 years ago

    Hi
    sorry form my delay
    yes I confirm that we are working to upgrade SugarPrint to the new theme from SuiteCRM
    We want to deploy it next week.
    We can send email when it is deployed
    best
    marco

  2. jaqvalle member avatar

    jaqvalle Verified Purchase

    4 years ago

    Hi. Please let me know the status of the SugarPrint upgrade compatible with SuiteCRM. We are in urgent need to start using SuiteCRM including Sugarprint.. Look forward to hear from you, regards,, Jaques email: jaques@infraredservice.com.br

  3. jaqvalle member avatar

    jaqvalle Verified Purchase

    4 years ago

    Hi ! Could you please provide an update ?

    • marcomm member avatar

      Sugar-project Provider Affiliate

      4 years ago

      Hi sorry for my delay
      I m working on the upgrade of sugarprint
      you have to wait only few days
      marco

  4. marcomm member avatar

    Sugar-project Provider Affiliate

    4 years ago

    Hi you can download and test SugarPrint for SuiteCRM721
    it is a beta version
    best
    marco

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