by techloyce

SugarAdobeSign for all editions of SugarCRM and Suite CRM allows you to send e-sign contracts for electronic signature with AdobeSign services and track your documents anytime, anywhere within minutes.

Includes a 30 day guarantee
Try it Now

#2815 - Not able to upload the plugin from module loader

Open Installation created by vijay 2 years ago

Hi ,

I am trying to install echoSignPackage Phase2.zip from module loader , but after it is not showing in the bottom for install option , No errors in log .

Version 7.7.1
Sugar Version 6.5.24 (Build 509)

Please help on this .

  1. techloyce member avatar

    techloyce Provider

    2 years ago

    We will have a look and come back to your by tomorrow morning.Is there any screen shot for this issue?

    Thanks and regards,
    Kashif Saleem
    www.techloyce.com

  2. techloyce member avatar

    techloyce Provider

    2 years ago

    The issue might be due to file size limitations. Please check your apache server configuration for file size and increase file upload size by upload_max_filesize parameter.
    Minimum value for this parameter will be 128M, Please update this for your server on which SugarCRM is running

  3. vijay member avatar

    vijay

    2 years ago

    No their is nothing on UI . and i have changed the value of upload_max_filesize to 128M .
    No luck .

    Please look into this asap .

  4. techloyce member avatar

    techloyce Provider

    2 years ago

    Hi, Which version of SugarCRM you are trying to install this? We have the package for Sugar 7 and Sugar 6 but it would be good to know which version specifically you are trying to install. Best Kashif

  5. vijay member avatar

    vijay

    2 years ago

    i think u have not checked my first message , i already mentioned the version .
    Suite Version 7.7.1
    Sugar Version 6.5.24 (Build 509)

  6. techloyce member avatar

    techloyce Provider

    2 years ago

    Hi, Our current package is only for Sugar 6.We will upload the SuiteCRM package in few days and will update you as soon as we tested this. Best Kashif

    • vijay member avatar

      vijay

      2 years ago

      I think version 6.5.24 also comes under Sugar 6 .
      Very bad support for your side , its already been one week and no resolution . The trial period will be over in this issue only .

  7. techloyce member avatar

    techloyce Provider

    2 years ago

    We will extend the trial for you. But can I have your contact as it seems that there is a miscommunication.I would explain you the compatability of the current version. You can reach me on skype.My skype id is KashifSaleem2011 Alternatively you can provide your contact number and we can reach you. Best Kashif

  8. techloyce member avatar

    techloyce Provider

    2 years ago

    Hi, We have uploaded the basic version of the SuiteCRM package so please try this. I would suggest to add me to your skype list so that we can discuss the issue you are facing to resolve it there and then. Best Kashif

  9. techloyce member avatar

    techloyce Provider

    2 years ago

    Hi, We have uploaded packages for different flavours of SugarCRM i.e. SuiteCRM, Sugar CE,Sugar 7 onpremise and ondemand. So please try now and let me know if it does not work. Best Kashif

  10. vijay member avatar

    vijay

    2 years ago

    Hi Kashif ,

    Please tell me the steps to download the suitable version because i can not see the options . Only one zip file is available on purchase tab .
    Thanks

  11. vijay member avatar

    vijay

    2 years ago

    Hi Jason ,

    Thanks for the link , it worked .
    After adding license its asking for ADOBE-SIGNATURE CONFIGURATION . Can u please give me a idea where to get the integrator key for this .

    Thanks

  12. vijay member avatar

    vijay

    2 years ago

    Hi ,

    Could you please help on this ?

    • techloyce member avatar

      techloyce Provider

      2 years ago

      Ok sure I will send you the instruction for this shortly.

      Best
      Kashif

    • techloyce member avatar

      techloyce Provider

      2 years ago

      You have to create can account in EchoSign Website.
      You would need to have a Developer/Global account. Then, you can login to your EchoSign account and can go to Account tab->Adobe DC esign API and on top, click Integration Key link to generate the key.
      Free trial Developer Account:
      https://acrobat.adobe.com/us/en/sign/free-trial-global.html?trackingid=KLZWW

      Find the plan:
      https://acrobat.adobe.com/us/en/sign/pricing/plans.html
      If you are not able to view it, then you have to contact with echo sign support.
      Support Person:
      https://forums.adobe.com/people/Rijul%20Raj%20Khurana

  13. techloyce member avatar

    techloyce Provider

    2 years ago

    You can use this test account that we have created:- 3AAABLblqZhBIlxnkvm_UuhyBCrbneAC1BU2cvDXKkqEPQfOyjRWL5PuzyILaw8wQTnExwWi23Oaw_7nh29x9-46Yk4ifqiZv

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...

Keep up to date on the latest additions

We'll send you an email every month with handpicked add-ons, reviews, tricks and tips. Don't worry, we hate spam as much as you do.