by techloyce

SugarDocuSign for SugarCRM allows you to send e-sign contracts for electronic signature with DocuSign services and track your documents anytime, anywhere within minutes.

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#3350 - Installation Failure

Open Installation created by mmorgan 2 years ago

I have tried to install the Premium - DocuSign zip file to my module loader. When I click upload, I get an installation failed error message saying that I need a new package to address this issue - SugarModules/modules/ET_DocuSignSettings/ajax_cnt.php
Invalid usage of a function array_filter(). Please advise as I cannot upload the current zip file you sent me, and I want a full refund if this will not work on Sugar 7.9.2.0. Thanks, Murray Morgan

  1. techloyce member avatar

    techloyce Provider

    2 years ago

    Thanks Murray for your message.Can you please let me know whether you are running this onpremise or on cloud? Best Kashif

    • mmorgan member avatar

      mmorgan

      2 years ago

      We are on the cloud. Thanks, Murray

    • techloyce member avatar

      techloyce Provider

      2 years ago

      ok thanks will review and come back to you soon. Best Kashif

  2. techloyce member avatar

    techloyce Provider

    2 years ago

    Please get the latest package of Premium Sugar 7 Yearly and it should work now. Please feel free to reach me back if you have any questions. Best Kashif

  3. mmorgan member avatar

    mmorgan

    2 years ago

    I just ordered it yesterday, but the downloadeded zip file was giving me the error message. Where do I download a different version?

    • techloyce member avatar

      techloyce Provider

      2 years ago

      Jason, please let them download the lastest version. Best Kashif

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