Email clients are great but they don’t really work well when you have multiple people accessing same email account. That’s why with Shared Email Manager for SugarCRM you can put a better process in place. Get your team on the same page and not miss a thing.
#3287 - ability to add custom fields
HI, it is possible to add on email form two custom fields (dropdown) ? i need to "categorize" my emails.
regards Pietro
6 years ago
This module is base on standard email table?
6 years ago
Thank you for using our solution.
Emails sent our are based on standard email's table and will show in other places in the system, same as you would have composed Email from anywhere else.
Can you please send us a screenshot as to where you would like to have ability to categorize email ?
Thank you!
6 years ago
In my scenario i added a custom module that use the module email as source. in this module ( in bwc at this moment) every mail is categorized by 2 dependent category ( macrocategory and microcategory) . In fact the email is treated like a normal record (indeed i have a list view!!) , but your solution is more elegant .
6 years ago
I understand. We are always open to suggestions and our team from professional services can always be engaged to add additional enhancements to an existing solution.
If you are interested you can contact us directly at office@eontek.co and we can continue our conversation over email.
Thank you!