by synolia

Quickly view the organizational hierarchy of any account or contact. Identify key decision makers and influencers using this handy dashlet. Know where a given contact fits in or how an account is structured.

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#2747 - Cannot click preview or click through on org chart (on customer or using the "eye")

Closed Installation created by LKirstein Verified Purchase 5 years ago

When i double click on a customer or on the "eye" i cannot see or click through to more detail.

  1. LKirstein member avatar

    LKirstein Verified Purchase

    5 years ago

    Capture Customers.JPG

  2. synolia member avatar

    synolia Provider Affiliate

    5 years ago

    Hello Kirstein,

    Thank for you question, we need a little bit more information regarding your report. May you provide us the Sugar version and edition that you use, if it's an OnDemand installation and the version of our add-on used?

    Best regards Synolia Support

    • LKirstein member avatar

      LKirstein Verified Purchase

      5 years ago

      This is resolved with downloading the latest version.

      Thanks

    • synolia member avatar

      synolia Provider Affiliate

      5 years ago

      Great, thanks for your feedback!

      Best regards, Synolia Support

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  • "Installed without a hitch. It can't handle really large organisational charts with few hundred records however but it does work well for the organisa..." - jeremycockram

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