by 38 Elements

Create and convert document files inside Sugar. Add unlimited number of document templates that your users can use to create document files filled with data from Sugar. Single tool for document creation and conversion needs.

Includes a 30 day guarantee
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#4312 - License Configuration Not Working?

Closed Installation created by ATC_Support a year ago


After installing the Document Creator, went to Document Creator License Configuration to add/update the license but it's just showing the loading image.

  1. eontek member avatar

    38 Elements Provider Affiliate

    a year ago

    Hello, this will sometimes happen if your SugarCRM is utilizing caching mechanism. Please refresh the page in browser or do a repair and rebuild from Admin section. After that license configuration page should continue to work.

    You will also find support link in the Administration page that you can use to get support and is prefered method of communication.

    Let us know if this worked?


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