by AppJetty

SugarCRM Survey Plugin With Survey Rocket, a SugarCRM survey plugin, you can build surveys that trigger automatically to get real-time feedback from customers. It gives custom survey templates, online polls and more. Moreover, you can use the CRM data using inward and outward piping mechanism.

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#2288 - Error after installed and survey email error

Closed Bug? created by mjc 6 years ago


I have tried your product in other sugarOutfitters account used by my manager because she planned to use it in their crm, the survey is working now on our end but unfortunately after I installed the plugin it affects all the module wherein when I go to a module there is a consistent error in js file, I can't get it resolved. please see image.

I also noticed that the email sent for the survey is not saved in emails. i followed the trail of your code in saving the emailObject and it's saved in emails table as parent_type = leads and parent_id = some consistent Id. We're using Sugar (version Please reply our trial is near to end.

Thank you in Advance

  1. Biztech member avatar

    AppJetty Provider Affiliate

    6 years ago

    Hi Dear,

    Thank you for contacting Biztech Support.

    We are extremely sorry for the inconvenience and the delay in response. But, we are back with a bang! Survey Rocket 2.1 is the most powerful we have ever built and boasts of the following new features:

    • Custom SMTP - With the help of Custom SMTP send survey invitations through your own SMTP email account.
    • Score Calculation - Enable scoring in surveys to compute scores and determine actions to be performed based on the results.
    • Skip Logic - Allows you to display the next question/page based on the previous answer.
    • Survey Automation - Send surveys automatically by defining the Workflow
    • Survey Transactions - A complete history of the entire survey transactions on one page

    You can find all details on

    Kindly have a look and let us know your thoughts!

    Looking forward to have you as our customer!

    P.S. : You can reach back to us at for quick responses.

    Thanks & Regards, Biztech.

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