by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.

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#4550 - Mailing list sync

Closed Feature created by jrhodes Verified Purchase 2 years ago

We have different newsletters that we'd like people to be able to select which they want to receive. The list syncs from SugarCRM. Is it possible to have some in Sugar that don't show up on the Mailchimp side? We have some now-defunct that we might bring back in the future due to changes in funding, but we don't want to list them publicly.

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    2 years ago

    What a great question! It sounds like you're using groups (in Mailchimp) and a multi-select field (in Sugar) to manage these options, is that correct?

    While Mailchimp does have options to not display groups, it is based on the entire field and not the individual options (as shown here: https://mailchimp.com/help/hide-groups-on-signup-forms/)

    Other workarounds could be to change the label or add in additional text that indicates these newsletters aren't currently being sent but people are free to indicate their interest should they resume again in the future.

    Please let me know if you have any further questions!

    Best, Heidi

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  • "SugarChimp is working great. We're able to sync all of our lists and subscriber fields between MailChimp and SugarCRM. SugarChimp Support also did a great job supporting us as we were setting everything up."

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