by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.

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#3947 - Does SugarChimp also sync/archive the emails sent from Mailchimp to SugarCRM?

Closed General Question created by Toradex AG 5 years ago

We are evaluating SugarChimp for our campaign needs. One of the important requirement for us is to be able to view the emails sent from mailchimp in SugarCRM. When the campaign is sent out from mailchimp the email should be auto archived/synced to the corresponding contact in sugar.

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    5 years ago

    Hi! Thanks for reaching out; we're happy to help. We do offer the option to sync campaign activity to a contact within Sugar. When viewing a contact within Sugar, you'll see the MailChimp Dashlet on the right hand side, as shown here: https://d.pr/free/i/nPNKbx. Within the Dashlet you can see the lists the contact is subscribed to and the emails they've been sent.

    If the dashlet link is not sufficient for your needs, would you be able to hop on a call to explain in more detail what your use case needs are? You can schedule a demo to view SugarChimp for a short walkthrough, feel free to schedule some time with us here:

    Schedule a Meeting

    Please let me know if you have any further questions.

    Best, Heidi

    • Toradex member avatar

      Toradex AG

      5 years ago

      Hello Heidi,

      We are looking for a plugin which integrates SugarCRM with Mailchimp. Our pain point today is that we cant send emails to large number of recipients from SugarCRM and Sugar lacks certain Email Marketing features hence we cant use Sugar as a main Email Marketing Tool. We have been using Mailchimp for email needs but we obviously need these emails in SugarCRM. I did try the free trial of SugarChimp, we would like explore more on the features. May be a demo would be a good idea to see the product and also address our queries. Do you think a demo would be possible sometime soon?

  2. Toradex member avatar

    Toradex AG

    5 years ago

    Hi Heidi, Thanks for your response. We would want the emails to appear in the emails subpanel instead of the Dashlet. Dashlet is fine but does not serve our purpose.

    Regards Swetha

  3. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    5 years ago

    Hi Swetha,

    Thanks for this response and for insight into features you'd like to see. While this isn't part of the integration currently, I've passed this feedback along to our product team. It's insights like yours that help us shape our product development, so thank you for taking the time share your thoughts!

    Please let me know if you do decide to give our integration a try anyway. We're happy to help set things up!

    Best, Heidi

  4. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    5 years ago

    Thanks for reaching out! We're happy to schedule a demo and we can walk through what features are available and what you're looking for. You can schedule a time that works for you here: https://calendly.com/fanaticallabs/sugarchimp-informational/01-02-2019?back=1

    I look forward to speaking with you.

    Best, Heidi

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