by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.

Free 30 day trial
Try it Now

By clicking you consent to share your profile with the developer

#3866 - Unable to DELETE Target Lists

Closed Bug? created by Kwek Jian Wen 5 years ago

Dear Sir/Madam,

Another issue after upgrading my SugarChimp to the latest version. I am unable to delete Target List now. Here is the error code that I am getting.

Error There was an error while connecting to the server. Please try again. HTTP: 500 Internal Server Error Unknown error.

Please help! Thanks.

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    5 years ago

    Hello Jessica,

    Is this error occurring after running the Repair and Rebuild from the previous case? If so, we need to get on a call with your IT department and see what 500 error we are getting in particular. There must be a php problem, indicating that the installation did not complete during the upgrade. If that is the case and this is still an issue, can you setup a time for us to talk with your Sugar Provider/IT department about the issue:

    Schedule a Meeting

    I look forward to hearing back.

    Thanks, Jon

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    5 years ago

    Hello Jessica,

    Can you give me a quick status update on this case as well? How are things looking for you now?

    Thanks, Jon

    • cytan member avatar

      Kwek Jian Wen

      5 years ago

      Hi Jon,

      Thanks for taking of this issue. It is solved. You may close this topic.

      Jessica

  3. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    5 years ago

    Hello Jessica,

    Glad to hear it still looks good. I'll close this out now.

    Cheers! Jon

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
Rating
Rating
  • "The new version does this much better and is actually much more feature rich than the old version 3 plugin. https://www.infosectrain.com/" - Infosec Train

    Read More Reviews