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#3866 - Unable to DELETE Target Lists

Closed Bug? created by Kwek Jian Wen Verified Purchase 4 years ago

Dear Sir/Madam,

Another issue after upgrading my SugarChimp to the latest version. I am unable to delete Target List now. Here is the error code that I am getting.

Error There was an error while connecting to the server. Please try again. HTTP: 500 Internal Server Error Unknown error.

Please help! Thanks.

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    4 years ago

    Hello Jessica,

    Is this error occurring after running the Repair and Rebuild from the previous case? If so, we need to get on a call with your IT department and see what 500 error we are getting in particular. There must be a php problem, indicating that the installation did not complete during the upgrade. If that is the case and this is still an issue, can you setup a time for us to talk with your Sugar Provider/IT department about the issue:

    Schedule a Meeting

    I look forward to hearing back.

    Thanks, Jon

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    Hello Jessica,

    Can you give me a quick status update on this case as well? How are things looking for you now?

    Thanks, Jon

    • cytan member avatar

      Kwek Jian Wen Verified Purchase

      3 years ago

      Hi Jon,

      Thanks for taking of this issue. It is solved. You may close this topic.

      Jessica

  3. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    Hello Jessica,

    Glad to hear it still looks good. I'll close this out now.

    Cheers! Jon

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