#1586 - Not all Leads syncing
We seem to be having an issue where we update a group of leads, but not all the leads will sync with MailChimp. So for instance, on the first run we updated ~5,500, but about 550 of them did not sync with mail chimp. We ran the same update again with the ones that did not sync, and about 60 of the 550 did not sync. We're having trouble finding out what is causing this. Our SugarChimp cron runs every 5 minutes. Any idea what is causing this?
Also, after updating the leads a few times it looks like most of them did eventually make it in, but I noticed a few other things I have questions on:
1.) I noticed some of the leads I am trying to update (through a script) are opted out or deleted, but they are still listed in MailChimp. Does it simply not email these leads or is there some mistake?
2.) Some of the leads being updated are opted out, and I read that SugaraChimp doesn't send leads to MailChimp if they are opted out, but these leads look like they are still in the list in MailChimp but not being updated? (So, the leads are in MailChimp, but look like they have since opted out in the CRM, I believe, and no longer syncing, but still listed in MailChimp?).
3.) Unfortunately I didn't have debug logging turned on before, but it is on now and I am getting an error for one of the leads that isn't syncing:
[code] => 214 [error] => The new email address "[email-removed]" is already subscribed to this list and must be unsubscribed first. [email] => Array ( [email] => [email-removed] )