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#983 - SecuritySuite is no longer active Please renew your subscription or check your license configuration.

Closed Bug? created by pavandaniela Verified Purchase 4 years ago

Hello,

After restart apache as you required, it still with this message.

Can you please check out this error.

Thanks.

  1. eggsurplus member avatar

    eggsurplus Provider Affiliate

    4 years ago

    Hello Daniela,

    As I mentioned in this support case of yours and other emails:

    https://www.sugaroutfitters.com/support/securitysuite/979

    Your subscription has expired. To fix it just go to your orders under My Account->Purchases and click on the Purchase History tab for your SecuritySuite purchase. Then click on Update Payment Info and enter a payment method that is valid. This will get you paid up to date and the license will then validate. To ensure that everything is working just go to Admin->SecuritySuite->License Configuration and re-validate the license. After you have updated your payment info it should then validate and the message will go away.

    Thanks,
    -Jason

  2. eggsurplus member avatar

    eggsurplus Provider Affiliate

    3 years ago

    Closing this out, but feel free to follow up if you have any more questions.

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