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#929 - SecuritySuite is no longer active
We bought SS in 02/2014. Since yesterday we get the message: "SecuritySuite is no longer active" and the key wont validate anymore.
Recent changes: We did move the installation of the SugarCRM in question internally, keeping the same URL and configuration. That was 5 days ago and it did work after the move until yesterday.
Any ideas?
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"Good product, but we need to support 'Quick Create' feature. and raised up this request to your page." - lcyang
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9 years ago
After switching the language from German to English we get a self explaining error: Error: Unable to validate the license key. Please configure the firewall to allow requests to https://www.sugaroutfitters.com/api/v1/key/validate and make sure that SSL certs are up to date on the server. Seems to be a firewall problem, investigating...
9 years ago
Interesting. Sugar should be falling back to English for any language string that isn't translated.
Let me know if you are able to get the firewall figured out.
-Jason
9 years ago
Yeah, sorry for bothering you. It was a DNS Problem. The fallback aint working though, error message was blank. Ticket closed.