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#534 - My accounts not showing after uninstalling SecuritySuite - SugarCRM Teams
I uninstalled SecuritySuite - SugarCRM Teams and now few users they are not able to view accounts or meetings etc. But from Admin ID I can see that.
Please advise.
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"Absolutely necessary for limiting user visibility."
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kacsoristvan- damien8105
- anri
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- Stefano1
- einkauf2
9 years ago
It sounds like the uninstaller in SugarCRM may not have replaced some core files correctly. Here is what I would recommend to ensure that the core files are restored:
The uninstaller in SugarCRM can fail for a number of reasons including either file permissions or a bug in some older versions of SugarCRM or a logic issue that can't handle restoring files when lots of modules have been installed. At the very least, there is a way to back out manually.
Sorry for any frustrations. I completely understand the feeling.
-Jason
9 years ago
Hi Jason,
Thank you for your response. I wanted to check if my requirement can be fulfilled using SecuritySuite - SugarCRM. Scenario: A has B & C reporting to him B has D & E and C has F & G under them respectively. B should be able to view his along with D & E only and no other accounts related to or C and his team. Similarly C should be able to view his team's accounts only. Now Team member cannot view each other accounts. Eg. Though D & E are in B's Group, I want to restrict D & E to see any other accounts other than theirs.
Please advise. Looking forward to hearing from you.
Regards, Amit
9 years ago
Hello Amit,
I believe we talked through how to this via email. But just in case:
Apply an "Owner" only role to D, E, F, G. Apply a "Group" only role to B and C. Create a "Team 1" with B, D, & E and "Team 2" with C, F, & G. Assign "Team 1" to all appropriate records in Sugar so that B can view them. D & E will only be able to view their own.
I also like assigning main role (Owner in this case) directly to the team/group to make it easier to manage.
-Jason