by eggsurplus

Control what your users can access and save time, money, and frustrations. Lock down sensitive data in SugarCRM or SuiteCRM to specific groups or teams. Supports unlimited assigned users, unlimited group assignments to records, custom layouts for each group, login/sudo capabilities and much more.

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#4669 - Unable to validate the license key

In Progress Bug? created by Faten Salhieh Verified Purchase 2 weeks ago

Hello, We are receiving below error

Failed: SugarOutfitters_API::call(): Unable to validate the license key. Please configure the firewall to allow requests to https://www.sugaroutfitters.com/api/v2/key/validate and make sure that SSL certs are up to date on the server.

please try to solve it ASAP this is very critical and it's affecting our work

  1. eggsurplus member avatar

    eggsurplus Provider Affiliate

    2 weeks ago

    Hello Faten,

    I see that you were able to validate the license at July 26th, 2022 @ 1:30 pm UTC. Are you back up and running? Any time you see an error like that be sure to check your network configuration so that the CRM server can connect to https://www.sugaroutfitters.com in order to validate the key. It appears as though that is now working.

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