#4669 - Unable to validate the license key
In Progress Bug? created by Faten Salhieh Verified Purchase 10 months ago
Hello, We are receiving below error
Failed: SugarOutfitters_API::call(): Unable to validate the license key. Please configure the firewall to allow requests to https://www.sugaroutfitters.com/api/v2/key/validate and make sure that SSL certs are up to date on the server.
please try to solve it ASAP this is very critical and it's affecting our work
10 months ago
I see that you were able to validate the license at July 26th, 2022 @ 1:30 pm UTC. Are you back up and running? Any time you see an error like that be sure to check your network configuration so that the CRM server can connect to https://www.sugaroutfitters.com in order to validate the key. It appears as though that is now working.