#4384 - Multi group user pop up select not displaying for custom modules
I'm using the Security Group settings of USE POP UP SELECT and Inherit from Parent Record. It works correctly on Sugar modules (Leads, Calls, Opportunities, Tasks, etc.), but it does not pop up for my custom modules. Instead the user sees the message: "You do not have access to this area. Contact your site administrator to obtain access. Redirect to Home in 1 seconds." And when they go back to the custom module, they are unable to access the custom record that was just created. Is there something I need to code in the custom modules to support the USE POP UP SELECT setting?
Also, we had developed custom parent relationship to the Cases module. Even though the Case is related to the custom modules, the pop up does not appear when the Case is first created from the subpanel from the custom modules. Not until the link in the Cases subpanel is clicked after the Case is saved does the pop up appear. I'm not sure for the reason for this delayed pop up.