by eggsurplus

Control what your users can access and save time, money, and frustrations. Lock down sensitive data in SugarCRM or SuiteCRM to specific groups or teams. Supports unlimited assigned users, unlimited group assignments to records, custom layouts for each group, login/sudo capabilities and much more.

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#416 - delete group messages

Open Feature created by DesislavaTomova 5 years ago

Hello,
Is it possible to delete a Group Message, which someone else of your group have post? Currently the users can delete only their own post, but they need to be able to delete messages from other people of their team. There is a trash icon, but it is not working. Is there any setup for this?

  1. eggsurplus member avatar

    eggsurplus Provider Affiliate

    5 years ago

    Let me get back to you on this one. There might be a chance that Admins can do this, but otherwise I don't think so as that's by design. Although the trash icon shouldn't show then. If you give users the ability to delete any given post there will be issues somewhere down the road with something being deleted that shouldn't be deleted.

    How would you like to see it work?

  2. DesislavaTomova member avatar

    DesislavaTomova

    5 years ago

    Yes the admins have the ability to delete posts, but currently people from one team see a trash icon, next to posts, which someone else have posted. It confuses them, because they see the icon, but cannot use it. It will also be good if I can autorize someone of the group to be able to delete messages. For instance from roles.

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      5 years ago

      Absolutely. The icon shouldn't show in those cases.

      Great idea on using roles. I could possibly add Group Messages as a new row in the Role Grid.

    • DesislavaTomova member avatar

      DesislavaTomova

      5 years ago

      Sounds perfect. Can you please tell give me some solution about the trash icon as I believe you will need time to execute it, if you decide to add Group Messages as a new row in the Role Grid.

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