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#3890 - All new meetings created since I upgraded SecuritySuite are not showing on the calendar

In Progress Bug? created by webmaster6 Verified Purchase a year ago

Hi, I upgraded to SecuritySuite V3.1.13 on Friday Sep 21 and all the meetings created since that day are not showing up on the user's calendar. Please help. Thank you,

  1. eggsurplus member avatar

    eggsurplus Provider Affiliate

    a year ago

    As an admin, if you go to one of the meetings that the user has created what security groups are associated to that meeting? What is the user's rights to meetings in their User record on the Access tab? Are they set as the Assigned To user on the meeting?

    • webmaster6 member avatar

      webmaster6 Verified Purchase

      a year ago

      There is no security group subpanel for the meeting. it's not just the user, I as admin can't even see that meeting in their calendar (shared calendar). I haven't changed anything, just upgraded SecuritySuite because there were a lot of warnings and errors in the log.

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      a year ago

      Is it possible to send over temporary admin access so that I can take a look at how that looks? I can then try to recreate the same scenario locally for testing purposes. Access can be sent to solutions@eggsurplus.com.

      Beyond that, please be sure to run the following. This usually fixes any issues if the data is set up correctly:

      • Admin->Repair->Quick Repair & Rebuild (execute any generated SQL)
      • Admin->Repair->Rebuild Relationships
      • Admin->Repair->Repair Roles

      Thanks!

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