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#314 - Mass Assign not working
I have created a team and have tried to mass assign accounts to the team. It "acts" like it's doing so, but in the end, nothing transfers. Any thoughts? BTW, I have experimented with this on another version of Sugar (our "sandbox") and everything was working perfectly.
Thanks, Rebecca
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10 years ago
Hello Rebecca,
Haven't heard of that. Since it is working on sandbox, try running a Quick Repair & Rebuild then run a Repair Relationships. After that, try a Mass Assign again and see if there are any errors in the browser console or sugarcrm.log. My guess is that there is a missing relationship and the repair should catch it. Second guess would be a file permissions issue on production that caused the install to not correctly finish.
-Jason
9 years ago
Closing this out as it has been 6 months without a reply. If you do still have issues feel free to comment here.