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#280 - 6516 Basic SecuritySuite 268.zip fails install at 100% (i think ...)
I am attempting to install 6516 Basic SecuritySuite 268.zip to a stock install of SugarCRM Community Edition Version 6.5.16 I upload successfully and click the Install button and then accept the license. The next screen shows the progress at 100% but goes no further. Opening the "Display Log" link, I see this:
======BEGIN HERE===== Including: cache/upgrades/temp/Yoxkmv/scripts/pre_install.php (progress bar)100% Display Log Installazione estensione Installazione Pacchetto Lingua Ricostruzione Language...en_us Ricostruzione Language...es_es Ricostruzione Language...it_it Ricostruzione Language...fr_FR Ricostruzione Language...pt_br Ricostruzione Language...de_de Ricostruzione Language...ru_ru Ricostruzione Language...ua_ua Ricostruzione Language...nl_NL Ricostruzione Language...hu_hu Installazione estensione Installazione estensione Installazione estensione Ricostruzione ActionViewMap... Ricostruzione ActionFileMap... Ricostruzione ActionReMap... Ricostruzione Administration... Ricostruzione EntryPointRegistry... Ricostruzione Extensions... Ricostruzione FileAccessControlMap... Ricostruzione Layoutdefs... Ricostruzione GlobalLinks... Ricostruzione LogicHooks... Ricostruzione Menus... Ricostruzione Include... Ricostruzione ScheduledTasks... Ricostruzione UserPage... Ricostruzione Utils... Ricostruzione Vardefs... Ricostruzione JSGroupings... Installazione Immagini Installazione Relazione Ricostruzione Vardefs... Ricostruzione Layoutdefs... Ricostruzione TableDictionary... Installazione Bean : SecurityGroups Table already exists : securitygroups
but there is always this error message Warning! SecuritySuite no longer matches the version of Sugar that you are running. SecuritySuite will not work correctly until updated to 6.5.16. Upgrade now to SecuritySuite for 6.5.16 how can I be sure it is installed correctly securitygroups considered that the package has not been moved between the modules installed?
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10 years ago
I have the impression that it is not completed the post-installation phase, as I solve the problem?
10 years ago
That is very odd. It likely ran into an issue writing to the config file during install. You can manually fix this issue by opening config.php and setting securitysuite_version = '6.5.16'.
For anyone else reading this who runs into that error. SecuritySuite requires the same version as the version of SugarCRM that you have. So when you upgrade SugarCRM this error message will let you know that SecuritySuite will also need to be upgraded.
In this case, the installer most likely failed to write to the file that tracks the version of SecuritySuite installed so it thinks that there is a mismatch install.
Hope that helps! -Jason
10 years ago
ok but I'm confident that the update was done correctly and that the fact that the module has not been moved between the modules installed does not create instability and the crm module? thanks for the quick response
10 years ago
I'm confident that you are fine. It completed 100% which means all files moved over. It is the post_install.php script that run into issues which writes to config.php. So manually setting that value will make that non-critical issue go away. For safe measure, you can also run a Quick Repair & Rebuild and execute any SQL that gets generated.
10 years ago
Were you able to get past the install?
10 years ago
seems to work but I have changed the config.php manually, the question is always whether in post-installation must complete some steps that did not complete ....
10 years ago
Only if you have the config.php file locked down to prevent writing to it. This is the last step in the install process so everything else will have installed correctly.