by eggsurplus

Control what your users can access and save time, money, and frustrations. Lock down sensitive data in SugarCRM or SuiteCRM to specific groups or teams. Supports unlimited assigned users, unlimited group assignments to records, custom layouts for each group, login/sudo capabilities and much more.

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#22 - Convert Leads

Closed Bug? created by jth1970 6 years ago

After upgrading to Sugar 6.5.8 (and upgrading the 658 version of SecuritySuite) the Convert Leads screen is now blank. As a test, I also did a clean install of 6.5.8 and installed SecuritySuite with the same result.

  1. eggsurplus member avatar

    eggsurplus Provider Affiliate

    6 years ago

    SecuritySuite shouldn't touch that. Does the Convert Leads screen work on a clean 6.5.8 install without SecuritySuite installed?

  2. eggsurplus member avatar

    eggsurplus Provider Affiliate

    6 years ago

    Just to be sure I did a Convert Lead on 6.5.8 with SS installed and it worked just fine. Do you get any javascript errors or errors in your sugarcrm.log? I wonder if there is a file permissions issue somewhere down the line.

  3. eggsurplus member avatar

    eggsurplus Provider Affiliate

    6 years ago

    Were you able to resolve your issue on the Convert Leads screen?

  4. eggsurplus member avatar

    eggsurplus Provider Affiliate

    5 years ago

    No follow up on this case so closing it. Feel free to comment if there is additional info.

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