by eggsurplus

Control what your users can access and save time, money, and frustrations. Lock down sensitive data in SugarCRM or SuiteCRM to specific groups or teams. Supports unlimited assigned users, unlimited group assignments to records, custom layouts for each group, login/sudo capabilities and much more.

Free 30 day trial
Try it Now

#1984 - I'm Having issues with my calendar view

Closed General Question created by hectorchim Verified Purchase 3 years ago

I'm Having issues with my calendar view it's not showing my calendar. It no longer shows my or any other of my employees calendar.

  1. eggsurplus member avatar

    eggsurplus Provider Affiliate

    3 years ago

    Hi Hector,

    I converted your review over to a support case here. If you go to Admin->SecuritySuite Settings there is a setting called Shared Calendar - Hide Restricted. Uncheck that and save. This should then work as it did prior to install.

    Unrelated, but also run a Repair Roles and then a Quick Repair & Rebuild under Admin->Repair.

    Let me know if this gets it to where you need it to be.

    Cheers,
    -Jason

    • hectorchim member avatar

      hectorchim Verified Purchase

      3 years ago

      No it did not work,

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      3 years ago

      Be sure to check your permissions set in your roles as well. If you want them to show on your calendar or your employee's calendar then Calls, Meetings, etc should have rights set to List->All and View->All.

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      3 years ago

      Thanks for the additional screenshot. You may have a database error. I recommend checking your sugarcrm.log which can be found on the server under the root SugarCRM or SuiteCRM directory. It is also accessible under Admin->System Settings inside of Sugar/SuiteCRM. There should be a database error around that area.

      The other possible issue is if you have a custom theme or custom calendar add-on installed. If so, it may be running into a conflict here. Reinstalling that solution on top of SecuritySuite may solve that issue.

  2. eggsurplus member avatar

    eggsurplus Provider Affiliate

    3 years ago

    Closing this out, but feel free to follow up if you have any more questions.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
Rating
Rating
  • "The perfect solution for managing security. Very stable and easy to implement. Must-have add-on for every CE implementation!"

    Read More Reviews

Keep up to date on the latest additions

We'll send you an email every month with handpicked add-ons, reviews, tricks and tips. Don't worry, we hate spam as much as you do.