by eggsurplus

Control what your users can access and save time, money, and frustrations. Lock down sensitive data in SugarCRM or SuiteCRM to specific groups or teams. Supports unlimited assigned users, unlimited group assignments to records, custom layouts for each group, login/sudo capabilities and much more.

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#198 - Can one user has different role in different group

Closed Feature created by gzl6 8 years ago

As subjected. Can user1 has "owner" role in groupA while has "group" role in groupB? If yes, how to set it?

  1. eggsurplus member avatar

    eggsurplus Provider Affiliate

    8 years ago

    Yes, you would assign the Owner role to Group A and the Group role directly to Group B. Then turn on "Strict Rights" which means that if Record 1 is assigned to Group A then User 1 would have Group A - Owner rights applied to the view of that record.

  2. gzl6 member avatar

    gzl6

    8 years ago

    Thanks for the feedback. While the testing is failed.

    I have tested 2 versions sugarcrm system. One is 6.5.11 with Securitysuite basic 2.6.4. The other is 6.2.0 with Securitysuite 2.3.2. The result is same.

    First I set "group" role for GroupA , and "ower" role for GroupB. Checked on "Strict Rights" option in securitysuite setting. User1(new created) joined in GroupA. He can view the records of others, it had no problem. Then I added user1 into GroupB ( not quit GroupA). I found user1 can't view the records of others in GroupA anymore. The access right of him became "owner" even in GroupA.

    Then user1 quit GroupB, his group right in GroupA restored.

    It is system bug, or there is something wrong in my testing?

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      8 years ago

      Make sure that Group A and Group B are assigned to the appropriate records (accounts, contacts, etc).

    • gzl6 member avatar

      gzl6

      8 years ago

      yes. I am sure the record's group assignment is correct. I created a few new accounts for testing. And, the interesting thing is, when user1 removed from GroupB, he can view the others account in GroupA (It proved the account assigment has no issue)

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      8 years ago

      It's hard to spot any possible issues this way. Can you drop me an email with the following screenshots:

      1. Group A and assigned roles/users.
      2. Group B and assigned roles/users
      3. Each roles' role grid
      4. The user's role grid (after assigned to both groups)
      5. SecuritySuite settings
      6. A record that can't be seen and its assigned groups
      7. Can the record be seen in the list view, but not the detail view?

      My email is my name @ my name .com

    • gzl6 member avatar

      gzl6

      8 years ago

      I posted screenshots @ http://forums.sugarcrm.com/f6/securitysuite-can-one-user-have-different-roles-different-groups-88082/ because I think it would be helpful for others if they have same problem as mine.

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      8 years ago

      Thanks! Give me some time to replicate this one.

    • gzl6 member avatar

      gzl6

      8 years ago

      Do you find the same problem?

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      8 years ago

      Only when "Additive Rights" was unchecked. Check this and it will work for your scenario.

  3. eggsurplus member avatar

    eggsurplus Provider Affiliate

    8 years ago

    Closing as it appears that everything is working as expected once "Additive Rights" is checked. Feel free to follow up if there are still issues.

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