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#1839 - Warning! SecuritySuite no longer matches the version of Sugar that you are running. SecuritySuite will not work correctly until updated to 6.5.22. Upgrade now to SecuritySuite for 6.5.22

Closed Bug? created by emmanuelfranklin 3 years ago

Warning! SecuritySuite no longer matches the version of Sugar that you are running. SecuritySuite will not work correctly until updated to 6.5.22. Upgrade now to SecuritySuite for 6.5.22

I have installed the v 2.9.2 which is the correct version for 6.5.22. The database crashes and the above error shows up

  1. eggsurplus member avatar

    eggsurplus Provider Affiliate

    3 years ago

    It sounds like the Sugar installer didn't complete correctly which usually happens when it runs into insufficient file permissions. I'd advise adjusting the file permissions as needed for your server and then try installing again. This is the script that I suggest using for fixing permissions: http://www.shanedowling.com/sugarcrm-permissions-script/

    Also make sure that config_override.php is writable for at least the time that you are doing the install. To be safe, after install go to Admin->Repair and run a Quick Repair & Rebuild. Then execute any SQL that gets generated.

    Let me know how that goes. This usually does the trick when this happens.
    -Jason

  2. emmanuelfranklin member avatar

    emmanuelfranklin

    3 years ago

    Thanks for your support. This bug is solved. How to close the case ?

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