#1746 - Assign group based on dropdown
I have several different groups that have different views. I do not want to display the Security Group subpanel, but would like to know if there is the ability to assign/add a Security Group to a record based on the value of a dropdown on the form.
Example: Group A has created a ticket, so the ticket is assigned to Group A. Group B does not have access to view that ticket unless it is escalated to them. I don't want Group A to see the subpanel, but if they choose 'Escalated to Group B', the Group B will be added as a Security Group to gain access to the relevant information in that ticket.