by eggsurplus

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#172 - Confirmation messages do not work after install.

Closed Bug? created by TechAdmin 9 years ago

I installed SecuritySuite Basic and the functionality appears to work fine. However, my confirmation messages now all read "undefined##undefined". The ## is a number that differs for each message. Then I have an OK or Cancel button, but since I cannot read the message it is a bit risky! I did run the QuickRepair/Rebuild All, Rebuild Relationships, and Repair Roles. I am on Linux with suPHP - might this be a permissions problem? I apologize if there is already a report and fix for this, I wanted to search your support area but could not find a search option. Thanks for your help!

  1. eggsurplus member avatar

    eggsurplus Provider Affiliate

    9 years ago

    Yeah, that message is definitely a permissions problem. So when the Repair/Rebuild ran (module installs also can kick off a repair/rebuild) the files ended up not having the correct permissions. This is due to the default_permissions setting in config.php and can be tweaked based on your environment. I cannot tell you what it should be in your case, but for testing you could chmod 775 recursive to see if that's the case. Then look at these help pages for how to properly configure it:

    http://forums.sugarcrm.com/f3/sugarcrm-permissions-50083/ http://support.sugarcrm.com/04_Find_Answers/02KB/02Administration/100Troubleshooting/Troubleshooting_Issues_With_Filesystem_Permissions

  2. TechAdmin member avatar

    TechAdmin

    9 years ago

    THANK YOU! Yes, that was the issue. In my case I needed some 755, some 664, some 775 but the links you provided set me on the right path. All is working great now. Thank you so much.

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