by eggsurplus

Control what your users can access and save time, money, and frustrations. Lock down sensitive data in SugarCRM or SuiteCRM to specific groups or teams. Supports unlimited assigned users, unlimited group assignments to records, custom layouts for each group, login/sudo capabilities and much more.

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#1547 - License Key validation not working

Closed Installation created by maa.jeevapushpa 6 years ago

Hi

we downloaded 6.5.20_SecuritySuite..zip for SuiteCRM 7.2 version. Uploaded in module loader and while configuring License, nothing happens when i enter the key and hit 'Validate'. It remains in the same page.

Pls help.

  1. eggsurplus member avatar

    eggsurplus Provider Affiliate

    6 years ago

    Hi there,

    Sorry for the delay! It looks like the validation is hitting the license server. It does try to write to config_override.php and will act like what you are seeing if it can't. The solution is to temporarily enable write permissions to config_override.php, validate the license, and then reset the permissions to how you had it before.

    Let me know how that goes!

    Thanks, Jason

  2. maa.jeevapushpa member avatar

    maa.jeevapushpa

    6 years ago

    Hi Jason,

    Thanks for your response. Found from apache logs that curl was not initialized in the linux server where this was hosted. Enabled it and works fine.

    Thanks again.

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