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#1218 - Issue with layouts
I have multiple layouts for different groups and a default layout. When i update group1 layout it over rides all the others, the layouts never seem to sync properly with the groups. What can i do to check or fix?
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9 years ago
Do you have some sort of server side cache enabled such as APC or Memcache? That may be doing some bad caching. Or it may be that the group layouts aren't able to go to Sugar's /cache/modules/MODULE/metadata/GROUP_ID directory due to rights. So everyone gets the same layout. Are the layouts in Studio correct for each group? If so, then it's probably something above that is causing it not to work as expected. Another alternative is that the user that is seeing the issue is a member of multiple groups. It'll try to use the "primary group" first for that user and then whichever group first has a layout.
Hope this helps! Technically there isn't a reason you should be seeing this so hopefully it's just file permissions or cache related.
9 years ago
Also, if you recently updated SugarCRM make sure to also install the appropriate SecuritySuite or you may have this behavior because the custom Studio code would be lost. Then whenever you deploy for a group layout it would look like it is overwriting all other group layouts.
9 years ago
I do have Xcache installed... Let me check that out - thanks for the help in direction.
9 years ago
Okay I did some research - Users are only part of one group - I disabled xcache, but when i check the /cache/modules/MODULE - there isn't even a metadata folder. I checked permissions are 755 with apache as the owner. I am running suitecrm w/ sugar version 6.5.18 - from the module loader i have 2.8.1
9 years ago
Do you have custom group layouts created in Studio for each of those groups? As soon as you create and deploy them they go to /custom/modules/MODULE/metdata/GROUP_ID. Once a user who should see a custom group layout goes to that page it will then go to the corresponding /cache folder of the same path.
Hope that helps!
8 years ago
Just doing some housekeeping. Feel free to follow up on this if you have any other questions.
7 years ago
multiple layouts for different groups is not working in suitecrm_version 7.3.1 and sugar_version 6.5.20
7 years ago
Can you explain what is not working for you? Also, I'm trying to find your account and unable to find it. Did you purchase SecuritySuite here? Feel free to email me at solutions@eggsurplus.com if you have any screenshots or additional information on what isn't working.
7 years ago
Please help to fix the issue