Sapiens.BI helps you produce effective reports with charts in a fast and easy way. It is a SugarCRM BI plug-in with powerful reporting capabilities, ease of use, elegant design, and a quick and easy setup. This Reporting Tool is easy to use, there is no need for technical knowledge or SQL. The Sapiens.BI tool comes with over 100 pre-built reports.

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#4199 - User issue

Closed General Question created by AEUTasmania 3 years ago

Hello, I am doing a trial of this software and just installed it but it seems to not work. We have 24 users and only 2 users will be using the module.

  1. sapiens-bi member avatar Provider

    3 years ago


    Thank you for contacting us! You have applied for a plan 'All Users' - this license requires to be purchased for all of your CRM system users.

    You can apply to another plan, "JUST REPORT USERS" - this allows you to select 2 users. Please note that in this case unlicensed users will not be able to see the reports and charts, only licensed users can do that.

    Let us know, if you have any more questions!

    Best Regards, IT Sapiens Team

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