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#3403 - Fonts do not download

Closed Bug? created by Paul77 4 years ago

We have just downloaded the app. Installed plugin in the usual manger, however the fonts never download.

I see I am not the first to experience this issue:

3038 - "Download fonts for PDF file export" fails

I have ran through the issues mentioned in this post. Confirmed the modules ACL and even set it to 777.

I also confirmed php.ini post size and upload file sizes set to 1G howver, still fails.

Any help would be appreciated.



  1. sapiens-bi member avatar Provider

    4 years ago

    Hello Paul, There is probably still some permission issue, so maybe you can manually insert this file, - we have sent the file to your e-mail.

    Please let us know, if that solved the issue.

    Thank you!

    Best Regards, IT Sapiens Team

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