by sapiens.bi

Dynamic Reports and Interactive Charts. A powerful tool for report creation and data analytics in SugarCRM and SuiteCRM. Includes a variety of chart types, detailed, summary and pivot tables. This Reporting Tool is very user-friendly, no need for technical knowledge or SQL. The Sapiens.BI tool comes with over 100 pre-built reports that are ready to be used on day one.

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#2778 - Will not upload properly.

Closed Installation created by dion 5 years ago

I used the Module Loader. Selected the zip file from my hard drive. Clicked on Upload. The screen refreshed but I did not see the file available for activation. I have sucessfully uploaded and activated other items... Any assistance would be appreciated.

I am on CE edition.

  1. sapiens-bi member avatar

    sapiens.bi Provider

    5 years ago

    Thank you for contacting us!

    This might be allowed upload file size, at least 80MB should be allowed in WEB server and for Sugar to upload module. Would be good to increase the limit beyond 80MB permanently

    (And also - just in case, you should increase both upload_max_filesize and post_max_size in php.ini configuration, because max allowedupload size = MIN(upload_max_filesize,post_max_size). Web server has to be restarted after changing these settings.

    PHP INI memory_limit = 256M (at least)

    Sugar has a configuration in config.php called upload_maxsize. Add a couple of zeros to that and the package will upload. We tried it with the value of 3000000000 and it worked.

    Hope, this helps, but let us know, if you need any more help!

    Best Regards, IT Sapiens Team

    • dion member avatar

      dion

      5 years ago

      Worked. My bad. I re-read the docs and it clearing states that. Thank you!

  2. dion member avatar

    dion

    5 years ago

    You can close this.

  3. sapiens-bi member avatar

    sapiens.bi Provider

    5 years ago

    We are happy to hear that it is ok now, thank you for the feedback! Feel free to contact us if you need any more help & Merry Christmas, Dion! ;)

    Best Regards, IT Sapiens Team

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