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#4392 - Download Error - Requesting Clear Browser Cache

Open Installation created by gvotkin1 2 years ago

Receiving this error.

Clear Browser Cache Please clear your browser cache or press Ctrl+F5 or Command+R to hard reload in order to render this page. If none of the above work, kindly ask the Administrator to run "Quick Repair and Rebuild".

I tried all options provided with no success.

  1. rolustech member avatar

    Rolustech Provider Affiliate

    2 years ago

    Hi Glenn,

    Thanks for sharing the issue you're facing.

    Please let us analyze and get back to you with a solution.

    Regards Rolustech Support

  2. rolustech member avatar

    Rolustech Provider Affiliate

    2 years ago

    Glenn, can you please specify what Sugar version are you using?

  3. rolustech member avatar

    Rolustech Provider Affiliate

    2 years ago

    Hi Glenn,

    The browser cache needs to be emptied, please go to browser settings and clean your site data.

    Let us know if that helps.

    Thanks Rolustech Support

    • gvotkin1 member avatar

      gvotkin1

      2 years ago

      Sorry, I have been away. I just hired a new developer to assist. I will have him retry a trial.

      Our sugar version - Sugar (version 9.0.1) I tried clearing the browser cache with no success. Glenn

  4. rolustech member avatar

    Rolustech Provider Affiliate

    2 years ago

    Hi,

    It has been observed that your trial has been canceled, maybe that is why you are facing the issue.

    If you are still facing any issues, feel free to get in touch.

    Regards,

    Rolustech Support

    support@rolustech.com

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