by Rolustech

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#2276 - cannot find the scheduler "DocuSign Sweeper"

Closed Installation created by Squiz Sugar Plugins 6 years ago

Hi there,

I have just installed Docusign in a 7.6 Enterprise Sugar version (also tried 7.7 Enterprise) but when I try to add the scheduler, I do not see any Job called "DocuSign Sweeper" as mentioned in the installation guide. Can you please advise?

Thanks, Gaurav

  1. rolustech member avatar

    Rolustech Provider Affiliate

    6 years ago

    Hi,

    There is no scheduler in current version of DocuSign. infact we are going to add it in new version that's why it mentioned in document.

    We are sorry for any inconvenience this may have caused.


    Kind Regards, Rolustech Support Email: support@rolustech.com Website: www.rolustech.com

  2. hroa member avatar

    Squiz Sugar Plugins

    6 years ago

    Hi,

    Does that mean there is no way the status of Documents if they have been signed or not can be updated in Sugar? Is there any workaround solution for the time being?

    Thanks, Gaurav

  3. rolustech member avatar

    Rolustech Provider Affiliate

    6 years ago

    Hi,

    RT Docusign is not compatible with the Enterprise edition, it is only compatible with the Pro edition of Sugar 7 only. You will not face any syncing issues in Sugar Professional.

    Thank you.

    Kind Regards, Rolustech Support Email: support@rolustech.com Website: www.rolustech.com

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