by Captivea - SugarCRM Advanced Partner

It has never been easier to Score Your Data Add rating fields to any SugarCRM module right from within Studio. No coding required ! Choose the maximum number of stars to display, allow (or not) half stars and you're ready to go ! Works on on all major views including Detail, Edit, List, and Search right out of the box.

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#3419 - Updates

Open Bug? created by Brentr 4 years ago

Hi,

We are getting an issue where Sugar Support have advised that is a conflict with a custom file that appears to be the rating module.

Is there an update we can apply to try and fix this. We are Enterprise 7.9.2 ondemand, and are waiting to move to 7.10.01

Happy to provide additional information as required.

Thanks

Brent

  1. Captivea member avatar

    Can you please confirm us that you're on Enterprise 7.9.2 right now ? can we have copy of the message from Sugar support team ?

    Best regards

  2. Brentr member avatar

    Brentr

    4 years ago

    "I believe this issue is occurring due to a conflict with a custom file in your instance. "

    and

    "This issue is related to the CapStarRating module loader package in your instance

    1. Login > Select Administration > Select Studio.
    2. Uninstall the CapStarRating package.
    3. Within the file system, manually remove the following file left over from the uninstall: ./custom/clients/base/filters/operators/Rate.php "
  3. Brentr member avatar

    Brentr

    4 years ago

    Hi,

    Where can I get the latest update to apply to our instance for testing?

    Thanks

    Brent

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