by Captivea - SugarCRM Advanced Partner

It has never been easier to Score Your Data Add rating fields to any SugarCRM module right from within Studio. No coding required ! Choose the maximum number of stars to display, allow (or not) half stars and you're ready to go ! Works on on all major views including Detail, Edit, List, and Search right out of the box.

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#2513 - Unable to install Scoring/Rating field Module

Closed Installation created by geraldinetay27 Verified Purchase 5 years ago

Hi,

My CRM version is: Version 7.7.1, Sugar Version 6.5.24 (Build 509).

I tried installing cap_ReportQualifiers. However, I get the error message below. Can you please help? The uploaded file is not compatible with this version of SuiteCRM: CE

  1. Captivea member avatar

    This should work out of the box I will have a look on suitecrm 7.7.4 (latest version available)

    As there many many bug in 771, I highly adivse the update on your side.

    Regards

  2. Captivea member avatar

    Sorry for the delay, as promised we had a look today.

    The module has been installed on suiteCRM 7.7.2 out of the box. Version 7.7.2 Sugar Version 6.5.24 (version de construction 509)

    I think you're not using a out of the box version of SuiteCRM ? Any other module installed ?

    What is your Apache and PHP version installed on the webserver ?

  3. geraldinetay27 member avatar

    geraldinetay27 Verified Purchase

    5 years ago

    Hi,

    Is 7.7.4 the latest version? Or should we use 7.7.5?

  4. Captivea member avatar

    775 has just been released this week by Suitecrm but it is still based on Sugarcrm 6.5.23 core code. so the module is 100% compatible with this new version, no installation problem detected.

  5. geraldinetay27 member avatar

    geraldinetay27 Verified Purchase

    5 years ago

    HI, I have upgraded the crm to v7.7.5. However, I am unable to install cap_Report Qualifiers. It says that The uploaded file is not compatible with this version of SuiteCRM: CE. The crm is out of the box. We did not make any modifications to it.

    • Captivea member avatar

      Cap_ReportQualifier is ONLY for SugarCRM Professional Enterprise and Ultimate, according to the documentation : https://www.sugaroutfitters.com/docs/rating-field-module/installation-guide

      SugarCRM Reports module is not available not in CE neither in SuiteCRM (they have their own report module) so this module is useless here

      Download and install directly the second module cap_starrating.zip !

  6. geraldinetay27 member avatar

    geraldinetay27 Verified Purchase

    5 years ago

    Hi, Ah, I see. That makes sense now. Thanks!

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