by salesteam at SierraCRM

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#4020 - Install Process: There are no 'Accept' 'Commit' buttons after clicking install

Closed Installation created by mhernandez Verified Purchase 8 months ago

Process Manager 4.5.1
PM4.5.1
released: 2017-02-23 18:32:52

Hello,
I've just attempted installation on our development instance of SugarCRM and I'm able to upload it to the directory.
However, as soon as I click on 'Install', the page is refreshed, and receive some error messages in the logs. (attached screenshot)

Is there perhaps an updated install package that I may try to work around this?
Thank you,

  1. bconvis member avatar

    salesteam at SierraCRM Provider Affiliate

    8 months ago

    Hi,

    Please uninstall and download the product again from SugarOutfitter. There is a new version of the On-site version.

    • bconvis member avatar

      salesteam at SierraCRM Provider Affiliate

      8 months ago

      FYI - we have different versions of Process Manager for CE, On-Demand, and on-site as well as SuiteCRM. If you have already created processes and are needing to upgrade the file to the latest version, we usually send an upgrade file, so it will not over write any processes you have created. The above instructions are only for the new install that did not complete. Thank you.

    • bconvis member avatar

      salesteam at SierraCRM Provider Affiliate

      8 months ago

      Sent you a link to Dropbox for a new install.
      Sally

  2. mhernandez member avatar

    mhernandez Verified Purchase

    8 months ago

    Thank you for the support. This is resolved now and can be closed :)

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