by salesteam at SierraCRM

Your Sugar Workflow Solution! Powerful Process Automation software for all editions of SugarCRM and SuiteCRM (Visit that will allow you and your employees to spend more time doing what they do best: 'Selling To and Servicing Your Customers' and less time trying to manage the day to day repetitive tasks associated with managing your customers.

Includes a 30 day guarantee
Try it Now

#1921 - Problems on Sugar Pro 7.5.21

Closed Installation created by rdouglas 3 years ago

Hey, we've had Process Manager working on all previous versions of Sugar, upgraded to 7.5.21 and have noted the following errors in our SugarCRM log file

Wed Feb 10 08:25:09 2016 [25602][bc45118e-e9de-12a8-26f9-4eded97ae2ff][ERROR] No viewdefs for module: PM_ProcessManager viewdefs @ modules/PM_ProcessManager/clients/base/views/CreateV2/CreateV2.php

I am about to uninstall/download/reinstall the component and test again. Has anyone with v 7.5.21 had Process Manager working? Thanks for any feedback

  1. bconvis member avatar

    salesteam at SierraCRM Provider Affiliate

    3 years ago

    Hi Mr. Douglas,
    We have an instance of SugarCRM 7.5 Pro available to run a test. Can you tell us the version of SugarCRM you upgraded from? We will be able to run an upgrade test to see what is happening with 7.5.21. Our test will be an install of current Process Manager 3.0 on your previous version of Process Manager then run the Upgrade Wizard to go to 7.5.21 and test out.

    Bill Convis

  2. mpeet1 member avatar


    3 years ago

    Hey Bill, we upgraded from v 6.5.16. At the time of upgrade we decided to uninstall all existing 3rd party modules, upgrade and reinstall

    Thanks for your time and patience

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • "This is hands down the best Sugar addon for your money. We use it and it's fantastic. Highly recommend this. It does everything it says it does."

    Read More Reviews

Keep up to date on the latest additions

We'll send you an email every month with handpicked add-ons, reviews, tricks and tips. Don't worry, we hate spam as much as you do.