by urdhvatech

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#857 - AlineaSol Publish Home Page Compatibility?

Closed General Question created by donkennedy Verified Purchase 7 years ago

We're having some trouble since installing the theme getting the buttons on the AlineaSol Dashboard pages to work. Specifically, the "Add Dashlet" button shows "Loading" but doesn't spawn the popup window to select the dashlet. I'm not sure if this has something to do with the theme itself or not. Does anyone know if there are compatibility problems with this plugin? Thanks. Don

  1. urdhvatech member avatar

    urdhvatech Provider Affiliate

    7 years ago

    Hello donkennedy,

    I installed AlineaSolPublishHomePage v4.2.zip on the following versions.

    (1) On Windows : SugarCRM CE Version 6.5.17 (Build 1220)
    (2) On Linux : SugarCRM CE Version 6.5.18 (Build 1110)

    When I clicked on "Add Dashlet" button at right upper corner and the popup window is opened well and I am able to add the Dashlet is well.

    Try it with Error Reporting Off. Sometimes it happened, if any warning is occured in ajax call and ajax gets failed.

    If possible setup the instance and provide me the link, So I can have better look for this error.

  2. donkennedy member avatar

    donkennedy Verified Purchase

    7 years ago

    Try creating several different roles and dashboards. What I've found is that the button works on some dashboards and not others. If you bring up the javascript console it kicks out this error after pressing the "Add Dashlet" button ... "Uncaught TypeError: Cannot read property 'style' of null."

  3. urdhvatech member avatar

    urdhvatech Provider Affiliate

    7 years ago

    Hello Don,

    I am not able to regenerate the error, please setup the instance and provide us the link for better checking

    Thanks
    Team Urdhva Tech
    web : www.urdhva-tech.com

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